You know quality is important for any telemessaging organization, but evaluating calls in-house can be daunting. Quasar makes it easy by providing you with industry-standard criteria that can be easily modified to suit your needs, and makes the most of your time investment by providing useful information to team members at every level of your organization.
Trial members are given full-featured unrestricted access so you can see how Quasar will work for your company. No credit card or billing information is required, so you can be confident this is a no-risk, no-obligation trial.
This is fabulous software, makes monitoring so much easier.Donna West, Focus Telecommunications
Honestly a game changerGregg Snyder, United Call Center
We use Quasar for all of our in-house scoring programs. It is wonderful!Lillian Lyle, Connections Call Center
You can get help with first-time configuration and details on advanced features at our support wiki.
- Get Started Fast Quasar comes preconfigured with uniquely tailored criteria based on widely-accepted industry standards.
- Compatible with Any Vendor No matter what platform you're using now or may migrate to in the future, Quasar will work with it.
- Highly Customizable You can easily customize your evaluation criteria for complete control over how calls are graded.
- Advanced Reporting From at-a-glance overviews to detailed information on each call, there's something for everybody.
- Here Today, Here Tomorrow Statistical data is stored indefinitely for annual comparisons or agent performance documentation.